M.Y Luxury Jewels - Sales & Exchange Policy
At M.Y Luxury Jewels, we pride ourselves on providing high-quality luxury jewelry. To ensure the integrity of our products and customer satisfaction, we have established the following policy:
All Sales Are Final:
We do not accept returns or exchanges on any of our items. All sales are considered final once the transaction is completed.
Exchanges:
Exchanges will only be made under specific conditions. If there is an issue with your jewelry (such as a defect or incorrect item) when you receive it, please contact us immediately.
You must notify us within 24 hours of receiving your jewelry at m.yluxuryjewels2024@gmail.com to request an exchange. Be sure to include your order details and a description of the issue.
After reviewing your claim, if the issue is confirmed, we will arrange an exchange or provide further instructions.
Conditions for Exchange:
• The jewelry must be in its original, unworn condition.
• All original packaging, certificates, and tags must be intact.
• No exchanges will be allowed after 24 hours of receiving the item.
We reserve the right to deny any exchange requests that do not meet these conditions.
Thank you for your understanding and for choosing M.Y Luxury Jewels for your luxury jewelry needs.
All Sales Are Final:
We do not accept returns or exchanges on any of our items. All sales are considered final once the transaction is completed.
Exchanges:
Exchanges will only be made under specific conditions. If there is an issue with your jewelry (such as a defect or incorrect item) when you receive it, please contact us immediately.
You must notify us within 24 hours of receiving your jewelry at m.yluxuryjewels2024@gmail.com to request an exchange. Be sure to include your order details and a description of the issue.
After reviewing your claim, if the issue is confirmed, we will arrange an exchange or provide further instructions.
Conditions for Exchange:
• The jewelry must be in its original, unworn condition.
• All original packaging, certificates, and tags must be intact.
• No exchanges will be allowed after 24 hours of receiving the item.
We reserve the right to deny any exchange requests that do not meet these conditions.
Thank you for your understanding and for choosing M.Y Luxury Jewels for your luxury jewelry needs.